With the exception of specifically listed promotions on the website, Reading Potato Ltd. delivery policy is listed below:

• Free shipping with every order over HK$500 (after discount).

• HK$25 delivery fee will be charged for order below HK$500 (after discount).

We offer the following delivery services:

• Standard Delivery Service (Hong Kong, SAR of China)

• SF Express Locker (Hong Kong, SAR of China,)

​Areas in service

• Standard Delivery Service is available within Hong Kong Island, Kowloon, New Territories, and Outlying Islands. This service is NOT available in specified areas, including but not limited to: Big Wave Bay, Lo Wu, Tai O Island, Siu Ho Wan and Po Toi Islands.

• P.O Box is not accepted as shipping address.

• Orders will be delivered to the address provided by customer when placing their order. An order can be delivered to one address only. If customer requires sending orders to multiple addresses, customer needs to place a separate order for each address.

Shipping days and schedules

• Under normal circumstances, the shipment will be delivered to you in 5-8 days upon confirmation of payment.

• This might vary depending on stock availability.

• For remote areas, it might take longer.

• Delivery service is not available on Sundays and Public Holidays.

• Customised version will take extra 5 days than the original version.

Shipment tracking/ change of shipping address

• Once the order is shipped out, the Waybill number can be obtained in ‘My Account>My Orders’. Please contact SF Express to track your shipment.

• Once the order is shipped out, any changes in the address shall be arranged with SF Express by contacting their Customer Service directly. Any incurred expenses shall be borne by the customer.

• If the shipment cannot be successfully delivered to the customer due to personal reasons, please contact SF Express directly in order to make further arrangements.

SF Express Lockers (Hong Kong, SAR of China only)

• Orders can be delivered to SF Express Lockers selected by customer at checkout.

• The Hong Kong, SAR of China phone number entered should be able to receive SMS notifications.

• Under normal circumstances, shipment will arrive at the shipping address in 6-10 business days upon confirmation of payment. This might vary depending on stock availability. Customer will receive an SMS notification with the locker PIN upon delivery.

• Customer should retrieve their order from the selected locker.

• The customer chooses to pick up the shipment at SF Business Station or SF Store, and fails to complete the pickup within the first 2 days* after the shipment arrives at the selected address and put on shelf at the selected address, will be charged for SF Retention Service Fee for every 1 day*. The cost will be accumulated every day. *The number of day(s) is/ are calculated from Monday to Friday. Saturdays, Sundays and public holidays are excluded.

• The customer chooses the SF Locker^ and fails to complete the pickup within the first 24 hours after the courier successfully dispatched to the locker. An accumulative fee of HK$10 will be charged for every 24-hour as a unit thereafter.

•  SF Express may update charges and Terms Conditions, please visit SF Express official website or contact SF customer service hotline for details.